At Milliken and Michaels, we prioritize professionalism and diplomacy in every interaction with our clients and their debtors. Our approach to debt collection is guided by a set of attitude codes, ensuring that your good name and reputation are maintained at all times.
Our collectors are trained to adhere to a professional and diplomatic approach when handling each claim in their unit. This approach is designed to protect the integrity of our clients while effectively pursuing debt recovery.
Key Points
Soft but Firm
When a claim is placed with us without a specified attitude code, we always begin with a "Soft but Firm" approach. This approach balances assertiveness with diplomacy, allowing us to initiate contact with debtors in a respectful manner while conveying the seriousness of the debt.
Progressive Collection Efforts
As the collection process unfolds, our approach becomes progressively stronger based on the response from the debtor. We escalate our efforts in a strategic manner to maximize the chances of successful debt recovery while maintaining professionalism and adherence to legal guidelines.
Get in touch with us
At Milliken and Michaels, we understand the importance of safeguarding your reputation while pursuing debt collection. Our adherence to attitude codes ensures that our collection efforts are conducted with integrity, professionalism, and respect for all parties involved.
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Don't miss out—these are the strategies our experienced team uses to help clients recover outstanding debts with ease!
Unlock our Top 5 Insider Tips on successful collections and improve your recovery strategies today! Enter your name and email below to receive these invaluable insights straight to your inbox.
Don't miss out—these are the strategies our experienced team uses to help clients recover outstanding debts with ease!
